Frequently Asked Questions
What if I am not satisfied with my purchase?
At Jolie Étoile™, we strive for 100% customer satisfaction. If for any reason you are not satisfied with your purchase, you have 14 days to return the product and receive a full refund. Please contact us through our customer service and we will guide you through the return process.
How can I contact Jolie Étoile?
You can contact us via the contact form on our website. We are also available by email at rahul@jolieetoile.fr. We aim to respond to all inquiries within 24 hours.
Is my order shipped for free?
Yes, we offer free shipping to all UK
Our customer service is available Monday to Friday: 8:00 to 20:30Average response time: 24 hours
